Support

Need a hand with Valdura? We're glad to help.

Email us

The fastest way to reach us is support@valdura.health. Tell us what's going on and, if it helps, which screen you were on. We read every message.

Common questions

• Signing in. Valdura is invite-based, and each account is tied to one email address. Enter the email your membership is under (often the one your Crystal Clear account uses, or the one your invite came to) and we'll send you a way in: a one-tap link on the web, a 6-digit code in the app. If nothing arrives, it's usually because the address isn't the one the membership is keyed to; we'll email that address to say so. No membership yet? Ask for a seat.
• Your data. You can export everything Valdura holds about you, or delete your account, from Settings in the app. See Deleting your account and data.
• Privacy. Read how we handle your information in our Privacy Policy and Terms of Service.

Health disclaimer

Valdura helps you understand your health data and offers general guidance. It is not a substitute for professional medical care. If this is a medical emergency, call your local emergency number.